Complaints
At Woo Law Group, we take client concerns seriously and strive to address any issues promptly and professionally. If you have a complaint or concern, please contact your attorney or a firm representative directly so we may attempt to resolve the matter informally. If the issue is not resolved, you may submit a written complaint outlining the details of your concern for further review.
All complaints are reviewed carefully, and we will respond in a timely manner while working toward a fair resolution. If you remain dissatisfied, the matter may be escalated to a senior member of the firm for additional review. We are committed to maintaining high standards of service and ensuring a respectful, professional experience for every client.